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Termes & Conditions


The company , hereinafter the "seller", specializes in particular in the purchase and cryptocurrency including Bitcoin, hereinafter "BTC". buys Crypto-currencies on any dedicated trading platform or generates them via its mine to sell them to private individuals or professionals, in particular on its Website at "< strong> . These General Terms and Conditions of Sale, hereinafter GTC, are intended to formalize the contractual relationship between and its customers Consumer and 18 years of age, hereinafter the "buyer". The seller has a Website through which the buyer can place an order for the Bitcoin purchase offered for sale by the seller. The legal information appears at the end of the present GTC.


The following terms, when used with or without capital letters in this Agreement, have the following meaning, it being understood that the definition given for a term applies whether the term is used in the singular or plural, masculine or feminine. The reference to any legal standard must be understood as referring to French law and law, unless expressly stated otherwise.

Wallet address: Also bitcoin address or public key, means any alphanumeric sequence generated from the calculation of a public and private key at the initiative of the buyer to receive Bitcoins just as an email address must be created to receive or send an email message. To be able to create a Bitcoin address, just read our guide »Wallet» e. The Bitcoin Address is characterized by a public key and a private key, it being specified that the public key is visible to all users while the private key is secure and must never be disclosed. The disclosure of his private key would be to communicate the secret code of his credit card.

AMF: means the Autorité des Marchés Financiers.

Bitcoin (BTC): means the "cryptocurrency" stored on a digital medium and allowing a community of users to exchange goods and / or services among themselves without resorting to a currency legal tender (the euro for example) .To be able to buy BTC or to receive BTC, the buyer must hold a "Bitcoin Address". cryptocurrency is created by its users or "Miners" and for this reason in particular, it does not benefit from any guarantee other than the trust that the community of investors grants it. In other words, this cryptocurrency can increase or decrease in a totally unpredictable way. As an illustration, as of December 31, 2013, a Bitcoin was worth $ 807. As of July 31, 2014, it was worth 562.84 US dollars and finally to 1 January 2017 more than 1000 US dollars. The peculiarity of this cryptocurrency rests on its limited quantity by the computer program which allows to generate them automatically by the algorithm of the system. Indeed, the program limits to 21 million the number of Bitcoin to create what ultimately ensures its rarefaction. This Virtual Currency therefore makes it possible to buy goods and / or services between all the users having a Bitcoin address and in particular with the traders or public or private institutions which accept this mode of payment.

Hackers: means any person who fraudulently breaks into someone else's computer system (hacker) and commits unlawful acts punishable by law.

GTC: means these general conditions of sale which are available online on the Seller's Website at the following address.

Trade: means any manifestation of the buyer's desire to buy cryptocurrencies, offered for sale by the seller on his website.

Consumer: means within the meaning of the new provisions of the Hamon Law n ° 2014-344 of 17 March 2014, any natural person who acts for purposes that are not part of his commercial, industrial, artisanal or liberal activity.

Email: means email or email.

Double click: means the validation process of an order placed on the seller's website. At the first click, the buyer ensures the content of the trade materialized by the appearance of a page that summarizes his order. In case of error in particular, the buyer has the option to correct his order by going back by clicking on the button "modify my trade". Once the buyer has made sure that his trade corresponds to what he has chosen, appears a second page that validates the order permanently by a second click or "double-click."

Under the terms of these GTCS, Force Majeure will be retained if it presents alternately the characters of unpredictability, irresistibility or externality.

18 years old: means any person capable of exercising and enjoying his rights within the meaning of article 414 of the Civil Code. Anyone domiciled or resident in the French territory can not contract with the seller if this person has not reached the age of 18 years, regardless of his personal status conferred by a law other than the French law and without this obligation is likely to give rise to the application of the provisions of Article L.122-1 of the Consumer Code.

Miners or Miners: means the community of Bitcoin creators.

Cryptocurrency: means, according to the AMF, "any unregulated and numeric currency, issued and generally controlled by its developers, used and accepted by members of specific virtual communities" (Cf. press of 4 July 2014).

Amount of Bitcoin: means the price in euro displayed by the seller on his Website to buy a certain amount of Bitcoin according to the amount chosen by the buyer. For example, if a buyer wants to buy 250 euros of BTC, he can buy for 250 euros of Bitcoin at the exchange rate at the time of delivery by the seller.

Order: means the steps of the order process: Account creation, account validation, bitcoin address validation, euro amount validation, payment, delivery)

Delivery: means the transfer of Bitcoin to the Bitcoin address specified by the buyer when placing the trade order on the Seller's Website. Delivery occurs after receipt of payment within less than one minute and maximum 24 hours after verification of the customer account.

Part: means the seller and the buyer, together or separately depending on the context.

Bitcoin Portfolio: means the digital storage space that allows, based on the available Bitcoin balance, to send and receive BTCs, using its Bitcoin Address exactly as a wallet can carry money.

Website: means the Seller's Website at the following address: "".

Tracfin: means, within the meaning of Article L.561-23 of the Monetary and Financial Code, the national-authority service in which suspicious transaction reports are made, irrespective of the point of sale. whether the BTC is an electronic money within the meaning of the combined provisions of Articles L315-1 and R.561-15-1 of the French Monetary and Financial Code.

Third party: means anyone other than the one who has accepted these GTCS.

1.Objet des CGV

These T & Cs concern the sale of cryptocurrency by the seller to buyers over the age of 18 at a price set by the seller and payable in euros (€). The wind is delivered remotely on the Seller's Website at "".

These T & Cs are applicable to the online sale of cryptocurrency on the Seller's Website at the following address, "". Access to the Seller's Website is free. Any major purchaser of 18 years who wishes to place an order must first open a free account online or during the validation of the order by completing an online form before placing an order. Legal entities must produce an extract Kbis dating from less than three months and their status in their latest updated version and their certificate of registration with social and tax agencies. Professionals practicing as freelancers will have to provide a registration certificate to the trade register and a certificate of registration with the social and tax organizations. Foreign legal entities and independent professionals will be required to provide the same information as it exists in their country of origin or any other equivalent document. In order to fight against fraud and money laundering, and taking into account the annual activity reports of Tracfin, the seller will systematically ask for a piece of ID from any buyer of BTC and in all cases where the seller has suspicions within the meaning of Article L561-23 of the Monetary and Financial Code, the latter reserves the right to inform this authority. The seller reserves the right to ask the buyer for any proof of identity and / or domicile less than three months old. Any driver's license requested by the seller to substantiate the identity of the buyer must include a recent identification photograph. Seller reserves the right to refuse any account verification at its discretion.

2 . Scope of the GTC

These Terms and Conditions govern the contracts for the online sale of cryptocurrencies offered for sale by Crypo-bank to any buyer provided it is Major. They constitute with the online order form or any other document in lieu thereof, the only contractual documents opposable to the Parties, to the exclusion of all other documents, prospectuses, catalogs or photographs of cryptocurrencies which are only indicative. , not contractual. These Terms are applicable worldwide subject to the prior agreement of the seller to the acceptance of the Order.

3.Language of the contract

The GTC are written as well as all contractual information mentioned on the website of the default seller in French language.

4.Application of general sales conditions - Opposability

The GTC are made available to the buyer on the Website where they are directly available and can also be communicated to him on simple request by phone, email or post, whose contact details appear at the end of these Terms and Conditions and in the online sales offer prior to the conclusion of the contract. The GTC are opposable to the buyer who recognizes, by checking a box provided for this purpose on the page consulted by the latter on the website of the seller, to have known and accepted before ordering. Validation of the Order automatically entails the buyer's acceptance of the Terms and Conditions in effect on the date of the Order, the retention and reproduction of which is ensured by the seller in accordance with article 1369-4 of the Civil Code reproduced below:


"Anyone who offers the supply of goods or services in a professional capacity by electronic means shall make the applicable contractual terms and conditions available in a manner that allows them to be preserved and reproduced. Without prejudice to the conditions of validity mentioned in the offer, its author remains committed by it as long as it is accessible by electronic means of its fact.

The offer further states:

1 ° The different steps to follow to conclude the contract electronically;

2 ° The technical means allowing the user, before the conclusion of the contract, to identify the errors made in the data entry and to correct them;

3 ° The languages ​​proposed for the conclusion of the contract;

4 ° In case of archiving the contract, the modalities of this archiving by the author of the offer and the conditions of access to the archived contract;

5 ° The means to consult electronically the professional and commercial rules to which the author of the offer intends, if necessary, to submit ".

5.Changing the GTC

The seller reserves the right to modify its Terms and Conditions at any time. In case of modification of the GTC, the GTC applicable to the buyer are those in force on the date of the Order, a copy dated the day of his order may be given to the latter upon simple written request from him addressed to the seller. It is strongly recommended to the buyer to print the general conditions of sale in force on the date of the order, notwithstanding the archiving rules implemented by the seller.

6.Clause of the GTC

The invalidity of a contractual clause does not result in the invalidity of the GTC. That is not the case of a decisive clause in the mind of one of the Parties that led to the conclusion of the contract of sale. However, the nullity of a clause entails the nullity of the GSC only on the condition that the buyer has mentioned in writing prior to the acceptance of these GTCS the decisive nature of his commitment to the said clause. The temporary or permanent application of one or more clauses of the GTC by the seller does not constitute a waiver of its terms and the other clauses of the GSC that continue to have effect.

  1. BTC purchase

SPECIFIC INFORMATION - SECURITY: the seller informs the buyer that the BTC is not a "currency" within the meaning of Article L.111-1 of the Monetary and Financial Code which recognizes only the euro (€), the only currency that is legal tender. The BTC does not appear to meet the legal definition of "electronic money" within the meaning of Article L.315-1 of the Monetary and Financial Code. Consequently, and in the expectation of having its legal status definitively established by the public authorities, if need be, the seller draws the attention of the buyer that he can not guarantee, nor the durability of this "virtual currency", nor its value, which is fixed only in relation to the game of supply and demand of investors. The seller advises the buyer not to convert all cash (cash in euro or other legal tender) into Bitcoin, as Bitcoin is volatile and can be totally unpredictable. The buyer must act wisely and prudently by limiting his investment to the consequential loss that he can financially endure without jeopardizing it. The seller further informs the buyer that although the creation of BTC is based on a system based on powerful algorithms does not exempt it from exercising constant vigilance on its Bitcoin Portfolio. The seller recommends to the buyer, in order to preserve its confidentiality, and its security to use a new Bitcoin address when receiving a payment and never to communicate the private key of its Bitcoin address which would be to communicate the secret code of his credit card. The buyer must take care to secure his computer and telecommunication equipment to prevent the piracy of his personal data. As such, the buyer will ensure to have in particular a constantly updated antivirus and anti-spyware and a firewall to preserve its security during transactions that it performs online. The seller is not responsible for any loss or theft of Bitcoin and / or any media containing them such as, USB key, hard drive, etc. ....

  1. Price

8.1 Product Price Information and "Cryptocurrency"

The selling prices of the cryptocurrencies offered for sale by the seller, in accordance with Article L.113-3 of the Consumer Code, are indicated on the Seller's website, in euros all taxes included, provided that the VAT is applicable. The total amount owed by the buyer is indicated on the order confirmation page. The price is indicated in euro VAT included if VAT there is, reserve made of any correction due to an error of posting on the amount of the price. No delivery and / or transportation charges will apply to the sale of BTC. In addition, the seller informs the buyer that the latter retains the exclusive charge for telecommunications charges when accessing the Internet for any purchase made on the Seller's Website or in other places of sale if he exist. The BTC is not subject to tax as decided by the ECJ on 22 October 2015, Case C-264/14, Hedqvist).


8.2 Price

The price is determined by the seller when he delivers the customer. Once the Transaction has been completed, it is irreversible. In any case, the price displayed by the seller is the price in Euro of BTC that the buyer wishes to acquire and which gives the right to a certain amount of BTC whose exchange rate is that in effect at the time of delivery by the seller after the payment of the buyer.

  1. Offer

9.1 Legal information

In accordance with the provisions of Article L.121-17 of the French Consumer Code, reproduced below in its new wording from the Hamon Law 2014-344 of 17 March 2014, and without prejudice to the provisions of Article L.111-1 of the said Code, the seller informs the buyer of the informative content that must be submitted by the distance sale offer to any buyer Consumer:


"I. -Previously to the conclusion of a contract of sale or supply of services, the professional communicates to the consumer, in a readable and comprehensible way, the following information: 1 ° The information provided for Articles L. 111-1 and L. 111-2; When the right of withdrawal can not be exercised pursuant to Article L. 121-21-8, the information that the consumer does not enjoy this right or, where appropriate, the circumstances in which the consumer loses his right of withdrawal, information concerning the contact details of the trader, if any, the costs of using the technique of distance communication, the existence of codes of good conduct, where applicable the guarantees and guarantees, the terms and conditions of the termination, methods of settling disputes and other contractual conditions, the list and content of which are fixed by decree in the State Council. II.- If the trader has not respected his obligations of information concerning the additional costs mentioned in I of article L. 113-3-1 and 3 ° of I of this article, the consumer is not payment of these costs. III.- The burden of proof concerning the respect of the obligations of information mentioned in this sub-section weighs on the professional " .


9.2. Recipient

Subject to acceptance of the buyer's order (see article 11.1 of these Terms and Conditions), the online sales offers presented on the Seller's Website are made to any buyer anywhere in the world.


9.3 Duration of the offer

The online sales offers presented on the Website are valid, in the absence of indication of specific duration, within the limits of available stocks.


9.4 Acceptance

The acceptance of the offer by the buyer is validated, in accordance with the double-click process, by the confirmation of the order under the conditions stipulated in article 11.1 of these Terms and Conditions

  1. Order

10.1 Steps to conclude the contract

The conclusion of the contract is made directly on the Seller's Website at the following address, " ". The buyer who wishes to place an Order must follow the steps of validation of the Order according to the following process, from the account previously opened by the buyer via the tab entitled "Log in or register":

  1. The buyer goes to the Seller's Website at "";
  2. The buyer, if he does not already have an account, must click on the tab located at the top right of the home page entitled "My account" (for that, it is enough to inform his e-mail address (e-mail or e-mail);
  3. Once the field dedicated to the mention of the e-mail address has been entered, the buyer must click on the tab entitled "create an account": (then opens a page dedicated to identifying the e-mail address buyer such as last name, first name, e-mail address, password, date of birth, etc.) The fields marked with an asterisk must be completed by the buyer;
  4. When the identification form is completed, the buyer can create his account by clicking on the tab titled "Register": (a page opens and confirms that your account is created and allows you to view tabs on your account such as: add my first address, history and order details, addresses, personal information and affiliate program in particular);
  5. The buyer can then, if he wishes, start to buy Bitcoins from the Website by selecting the tab entitled "Buy Bitcoins";

6. The buyer is directed to a page where the course history is displayed and the amount chosen (an estimate of real-time bitcoins is displayed);

  1. If the buyer decides to buy, and to validate his trade, he must first provide proof of identity (identity document, passport driving license or residence permit) and its Bitcoin address or Wallet address. No Orders can be made until the buyer has communicated his Bitcoin address. To communicate his address, the buyer must copy it in the rectangle "Address Bitcoin
  2. Once the buyer has clicked on the tab "Check my bitcoin address" he can then confirm the amount, the buyer is directed to the page on which appears his order summary;
  3. By clicking on "order", the buyer is invited to read and accept these Terms by checking a box marked "I acknowledge having read and accept the terms and conditions of sale without reservations";
  4. Once the GSC accepted, the buyer is directed to a page that summarizes his order and the amount of Bitcoin selected;
  5. The buyer then clicks on the tab at the bottom of the page entitled "Order";
  6. The buyer always has the possibility to modify his order notably in case of error by clicking on the button "Modify your cart" or "Cancel the order";
  7. Once the Order has been modified, the buyer clicks on the button "Order with payment obligation" (double-click principle) being reminded that the buyer must have read and accepted the general conditions of sale by ticking the box "I acknowledge that I have read and accept the terms and conditions of sale without reservation."

10.2 Change Order

Once the order has been validated it can not be modified unless it has not yet been delivered. Indeed, once the Transaction paid, it is irreversible.


10.3 Validation of the order

The seller reserves the right to refuse any Order for legitimate reasons and in particular, particularly if the quantities of Products ordered are abnormally high and / or if the seller suspects in particular a risk of fraud on the identity of the seller. buyer (see article 11.1 of these GTCS).

  1. Contract

11.1 Conclusion

Sale, Bitcoins or any other cryptocurrency is made between the Parties when the buyer pays for his / her order.
The verification of payment identification, can be made before or after payment, if the payment is made before the customer agrees to provide any legible proof requested by the seller.

11.2 Proof

The archiving of communications, purchase orders and invoices is carried out on a reliable and durable support in accordance with article 1348 of the Civil Code. These communications, purchase orders and invoices in particular are retained as proof of the contract by the seller. In general, any vendor's computer document is proof between the parties.

  1. Retraction

12.1 Right of withdrawal and purchase of BTC and / or any other cryptocurrency.

The purchase of Bitcoin or any other "cryptocurrency" does not give rise to the right of withdrawal in accordance with the provisions of article L.121-21-8 2 ° of the Consumer Code because it concerns, in accordance with the law, "supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period".

  1. Contract Resolution

13.1 By the buyer:

The contract can be solved by the buyer in case of: non-compliance with the delivery period by the seller.


13.2 By the seller:

The contract can be solved by the seller in case of:

1.Suspicion of the seller as to the true identity of the buyer;

2.Non-payment of price (or price balance).


In the event that the termination of the contract results from the non-fulfillment of any of the obligations placed on the buyer under these Terms and Conditions, any down payment made to the order by the buyer will remain acquired by the seller as compensation, without prejudice to the right of the seller to claim the product always sold subject to full payment of the price, as stated in Article 14.4 of these GTS.

Refusal to provide identification documents may result in a total loss of management fees.

  1. Payment

14.1 Terms of payment

The price is due in full at the time of the validation of the Order. Payment is made immediately with the order by credit card, bank transfer, money order, neosurf or any other means of payment available.

  1. 2 Payment Security

The seller's website is equipped with a "3 D Secure" online payment security system that allows the buyer to conceal the transmission of his bank data, by encrypting data.

  1. Delivery

15.1 Delivery time

The delivery of BTC or any other cryptocurrency occurs within one minute after verification of the buyer's identity and method of payment. In any case, any delivery must occur no later than thirty (30) days after the conclusion of the contract in accordance with Article L.138-1 of the Consumer Code.

15.2 Delayed Delivery

Any delivery delay exceeding THIRTY (30) clear days and not due to a Force Majeure Event may result in the Buyer's resolution of the sale. In this case, the buyer may resolve the contract, by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered, according to the same terms, the seller to make the delivery or to provide the service within a reasonable additional period, the latter is not executed within that period. The contract is considered resolved upon receipt by the seller of the letter or of the written notice of this resolution, unless the seller has been executed in the meantime.

15.3 Terms of Delivery

Cryptocurrencies are delivered to the address indicated by the buyer when placing the order previously completed online by the buyer when ordering. Any change of address must be notified in writing to the seller by the buyer as soon as possible so that no error of delivery results. Any change of address that has not been notified in writing to the seller can not involve any responsibility of the latter. Any claim for a delivery error must be made by the buyer to the seller on the day of delivery or the first working day at the latest following the day of delivery.

  1. Responsibilities

16.1 Disclaimer

The seller can not be held liable in the event of failure or improper performance of the contract due either to the buyer or to the Force Majeure.


The seller is not responsible for the sale of Bitcoin or any other cryptocurrency, the buyer being duly warned of the risks associated with Transactions made through this virtual currency. The seller can not guarantee in particular:

  • the durability of the Bitcoin system;
  • the stability of the exchange parity of Bitcoin, due to its unpredictable fluctuations due to the play of the law of supply and demand of investors;
  • the loss of Bitcoin by the system, in any way whatsoever, including the fact of Hackers hijacking the system;
  • the negligence of the buyer in the event of the latter's disclosure of his private key of his Bitcoin Wallet, Bitcoin Address or his Bitcoin Wallet;
  • the reimbursement of Bitcoin or their counterparty in the course of any other legal tender, in case of loss of Bitcoin, for any reason whatsoever and in particular, without this enumeration being exhaustive, the piracy of the personal data of Bitcoin by any means whatsoever, technical malfunctions of the Bitcoin network for any reason whatsoever, the loss of computer media containing them, such as hard drives, tablet, Smartphone, burglary, theft, extortion, violence, scam or any other criminal offense involved in the loss of Bitcoin.
  • 16.2 Criminal clause

    In any case where the buyer fails to fulfill his obligations, any deposit paid to the Order shall be retained by the seller as compensation, without prejudice to any other claim and in particular to the claim of the Product.

    1. Clause resolutory The resolution of the Order by the seller in case of breach of any of its obligations by the buyer as they result from these GCS will be pronounced by simple registered letter with acknowledgment of receipt and will be automatically acquired without legal formality, at the first presentation of the registered letter with acknowledgment of receipt sent to the buyer.
    1. Intellectual property

    The elements reproduced on the Seller's Website at the address " " consisting in particular of photographs, visuals, texts, drawings, logos and images, are the exclusive property of the seller and are protected by the right of author, trademark law and / or patent law. Any reproduction and / or dissemination of these elements without the prior written consent of Crypo-bank expose offenders to legal action.

    1. Personal data

    The collection of personal data, their use in the processing of orders and the creation of customer files and their dissemination to third parties responsible for the execution and payment of orders, is subject to the consent of the person concerned. The processing of personal data, which are kept by Crypo-bank for the sole purpose of good administration of Orders and commercial relations, is the subject of a declaration to the Commission Nationale Informatique et Libertés. The buyer has at all times a right of access, modification, rectification and deletion of personal data concerning him that he can exercise by writing directly under signature and enclosing a copy of his identity document, at Eminage

    1. Dispute Resolution

    20.1 Mediation

    The seller informs the buyer that he has the right to an effective and free remedy to a consumer mediation device by entering the Electronic Communications Mediator whose contact details are specified below in accordance with the combined provisions of the articles. L156-1 and R156-1 of the Consumer Code literally and fully reproduced below:

    "Any professional communicates to the consumer, in accordance with the terms and conditions laid down by decree of the Conseil d'Etat, the contact details of the competent mediator (s) to whom he reports. The trader is also obliged to provide the same information to the consumer, since a dispute has not been settled in the context of a previous complaint directly made to his services.

    "In application of Article L. 156-1, the trader communicates to the consumer the contact details of the mediator (s) of his consumption, by writing this information in a visible and legible manner on his website. , on its general conditions of sale or service, on its purchase orders or on any other suitable support. It also mentions the address of the website of the mediator (s) ".

    "In application of Article L. 156-1, the trader communicates to the consumer the contact details of the mediator (s) of his consumption, by writing this information in a visible and legible manner on his website. , on its general conditions of sale or service, on its purchase orders or on any other suitable support. It also mentions the address of the website of the mediator (s) ".


    In application of these legal provisions introduced by the ordinance n ° 2015-1033 of August 20th, 2015 relating to the out-of-court settlement of the disputes of consumption and its decree of application n ° 2015-1382 of October 30th, 2015, the seller informs the buyer that he / she has the right to refer to the electronic communications mediator whose contact details are given below: The Mediator of electronic communications: CS 30342 -94257 GENTILLY CEDEX The buyer has the option to seize the mediator directly online at the address indicated below or by returning the referral form of the mediator of electronic communications duly completed that the buyer can download at the following address: http: // However, these provisions will come into force on January 1, 2016. The right granted to the buyer to use a service of out-of-court settlement of consumer disputes by seizing a mediator does not preclude the prior seizure of a complaint addressed to the consumer service of the seller to the following address: " / ". Important information: The list of accredited consumer mediators has not yet been published on the day these CGVs were put online despite the publication of the application decree no. 2015-1382 of 30 October 2015, the seller informs the purchaser that the name and address of the mediator named above are subject to change. In this case, the seller would immediately inform the buyer as soon as the list of authorized consumer mediators has been published.


    20.2 Territorial jurisdiction In the absence of an amicable settlement and for any dispute relating to these Terms and Conditions, the court of competent jurisdiction will be that of the defendant's place of residence or that of the actual place of delivery of the Product. In accordance with the provisions of Article

    L.141-5 of the Consumer Code reproduced below the buyer provided he is a consumer has several options:

    Article L.141-5 of the Consumer Code: "The consumer may seize at his option, in addition to one of the jurisdictions territorially competent under the Code of Civil Procedure, the jurisdiction of the place where he resided. at the time of the conclusion of the contract or the occurrence of the harmful event ".


    These provisions do not apply to the non-consumer buyer. In this last hypothesis, will be only competent, the courts of the city of Paris.

    1. Applicable law These Terms are subject to French law and law.

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